Shipments

Orders are generally dispatched within 3 business days (mon-fri) after receipt of payment and are shipped via the Finnish postal service. The priority letter does not have any kind of tracking capabilities and I can not be held accountable for lost mail. It generally takes 4-15 business days to arrive anywhere in the world, but there are cases where it takes over a month. If you need tracking, please consider paying for the registration or exprés letter (where available).

Express letter isn't available for every country but I couldn't define them separately, so I may change the shipping option to another tracked one if it's been chosen but I can't send it. A registered letter for larger items is also available (it's sometimes cheaper than the expres letter), but the cart can't calculate it. If you contact me, I can give a quote on it and create a custom listing if it's needed.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. I advise you to group your items in one order. I cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Returns

Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery

Any item returns will be discussed, but they must be returned in the same condition they were received in. All EU customers are able to return stock items within 14 days of receiving them. The buyer is responsible for return shipping costs. Custom orders and altered products are not included in this.
Custom or personalised orders can not be returned.